Back Office Solutions

Naviant's Enterprise Content Management (ECM) solutions for back office operations allow organizations to trim costs associated with back-end business processes to realize tangible benefits, including:

• Reduce receivables cycle time
• Receive meaningful discounts through timely vendor payments
• Reduced costs associated with employee recruiting, hiring, benefits administration, and records management
• Advanced collaboration capabilities
• Improved customer satisfaction through timelier processing of written inbound requests for processes, such as address changes, service changes and general account issues

Naviant's back-office solutions empower organizations to manage and route documents throughout an organization electronically, regardless of location. Using workflow capabilities, documents are routed to users in accordance with established business rules that mimic existing paper-based processes.

As a result of rules-based processing and movement of documents through an organization, the time spent performing low-value manual tasks involved with the physical filing and handling of paper is significantly reduced, freeing employees to spend time in functions that contribute more value to the business.