Welcome
Welcome to the Spring Issue of MTM's eNewsletter, dedicated to bringing you trends and innovations within the enterprise content management (ECM) industry from leading professionals within a variety of sources.
* Please note that anything underlined in blue is a hyperlink to view a full copy of the article.
Process Makes Perfect: Where Do I Start?
The role of enterprise content management (ECM) isn't just to control content; ECM must be a business strategy that supports business goals, according to Putting Content to Work. True project success moves ECM past a set of tools that store and route documents to a solution that solves business needs, grows your business and increases compliance. By using this strategy, Maritíma Seguros, a leading Brazilian insurance carrier, reduced the average time to issue a policy by 50 percent, saved thousands of hours of labor by eliminating pre-analysis and improved customer service by decreasing callbacks by 60 to 70 percent. Take a moment to reconsider your ECM goals and tap into some process expertise. Who knows, maybe you could be the next Yamamoto.
ECM Isn't Just for the Big Guys Anymore
As the volume of electronic information soars and business processes accelerate, ECM is becoming a more familiar term to a broader range of companies. Once thought of as a solution for very large companies, ECM is more of a reality to many more organizations. "We have moved in just a few years from an industry that was relevant to only a handful of users within the largest organizations to an industry that will soon reach most desktops within large organizations. But even more importantly, the solutions of this industry are now within the reach of organizations of ALL sizes," says AIIM President John Mancini. Workflow is also being seen in smaller implementations to assist with simple manual-based tasks like mail routing. Whether a smaller credit union smaller credit union or a multi-billion dollar communications company, ECM is making a significant impact on organizations of all sizes.
It's Never too Early to Think about Vegas…
I Mean OTTC
Join your fellow OnBase gurus from around the world at Hyland's OnBase Training & Technology Conference (OTTC) September 21-26, held at the world-famous Mandalay Bay Resort and Casino in beautiful Las Vegas. From introductory, intermediate and advanced product and technical tracks to case study sessions, industry sessions and extended training classes, OTTC allows attendees to customize their learning experience and ensure they make the most of their current OnBase technology while planning for tomorrow's expansions and improvements. And as usual, there will be fun, festivities, food and an introduction that will blow away previous years. Mark your calendars now and join us on May 15, when the website is launched and the OTTC agenda is released.
E-discovery Presents Challenges
With the Federal Rules for Civil Procedure (FRCP) now more than a year old, the consensus seems to be that organizations are struggling to understandd and adopt strategies to meet the new e-discovery regulation. According to eWeek, two-thirds of U.S. businesses are unprepared to meet e-discovery requirements. Not only have recent court cases called for businesses to produce necessary information, they have also wanted companies to have defined retention policies, making records management a key strategy in the event of litigation. In addition, eWeek found that 66 percent of companies do not have the e-mail archiving technology to comply with e-discovery, either. Without the right policies and technology in place, companies will have to search multiple sources for information and risk the possibility that the information won't be found at all.
Never Fear, OnBase Administrator Relief is Here
Is your OnBase Administrator pulled in too many directions? Is your system running at peak efficiency? When was the last time you upgraded? With IT departments facing tightened technology budgets, many Administrators are feeling added pressure to do more with less.
MTM Solutions Support wants to help by offering our OnBase Administrator Relief Bundle which provides customers with two days of onsite support from a Certified MTM OnBase Resource to perform an OnBase upgrade to the latest current release, and provide high-level End-User Training.
Often Administrators don't upgrade because they don't have the time or energy to spend on the preparation, upgrade itself, or answering the volumes of new questions from end users. What can a company do that wants to stay on the leading edge of their applications but does not have the time or resources to achieve this goal?
What's Included in the Bundle?
MTM Solutions Support is now offering a cost saving bundle that will provide your OnBase Administrator more time to perform their regular duties. This upgrade and training bundle is being offered for a limited time for only $2000.00**! That's a savings of nearly $500.00 off of regular price! Along with the upgrade, MTM will work with your end users and production managers to guide them through the OnBase changes.
Why Upgrade?
Upgrading to the latest version of OnBase will provide you with the following benefits:
- Configuration Migration between environments
- Additional CAD Services functionality
- Publishing for Folders
- Email Archiving
- SharePoint protocol handler
- Workflow monitoring portlets
- Upgrade of processor tables
- Too many thick client and web client features to list!
How Do I Sign Up?
Save time, frustration, and money today by contacting MTM solutions Support by our toll free number 800-686-8789 or via email support@mtmimage.com to schedule your OnBase Administrator Relief Bundle today!
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