Insurance

Today’s insurance industry is information-intensive, extremely competitive, and future success depends on controlling operating expenses, increasing efficiency and above all else, retaining customers with a high level of service.

If your organization continues to work in a paper-based environment and is challenged by the many hours spent simply retrieving, routing, and re-filing endless documents throughout various departments, you are not alone—insurance professionals typically spend 50%-70% of their day on file related activities.

With the advent of Enterprise Content Management (ECM) solutions developed solely for insurance companies, organizations throughout the United States have streamlined their operations and are now able to securely share real-time underwriting, claims, and customer information among employees, customers, and partners.

MTM specializes in providing the insurance industry with rapidly deployable, high ROI ECM solutions.

Key Insurance Benefits

Automation of the entire underwriting process
Real-time access to the most up-to-date customer information
Streamlined information sharing across underwriting, claims, customer service, and finance
Reduced costs through automated workflow improvements
Improved customer service through rapid data processing and online archiving, resulting in handling 250% more calls with existing staff

MTM’s enterprise content managaement (ECM) solution, OnBase for Insurance, enables insurance companies, managed

general agents, and third party administrators to improve productivity levels by addressing specific document management needs within each business area.

By digitizing, standardizing and automating key processes, organizations can streamline processes in business units such as:

New Business Applications
Underwriting
Claims Processing
Customer Service
Accounting/Financial Management
Human Resources
Forms Management
Agency Management
Risk Management
Regulatory Compliance (Sarbanes-Oxley)

MTM’s Insurance Solutions are built using OnBase software, a configurable, scaleable application that can be deployed to meet your organization's specific process requirements now and into the future. The open architecture of the system enables easy integration with your policy management and claims handling systems to fully leverage their capabilities and achieve rapid payback on your technology expenditures.